Shipping an order to an address that is different than your billing address? Please use this order service to securely verify your info for order approval!
This service was created for those who prefer to verify through our website instead of via email. Email procedure is still acceptable for verification. More info can be found in our FAQ's section here.
Whether you've moved recently or want to ship your order to a more secure address, we'll need additional verification to process your order when your billing and shipping addresses do not match.
We require the following information via email or through this webpage for review to ship to a different address:
- Picture of your ID or Bank Statement with the BILLING ADDRESS and your name. Do not use the shipping address.
- Picture of the card used for purchase with a matching name, expiration date, and last 4 digits of the card. DO NOT SHOW the CVV code for additional security measures.
Example shown below:
Adding this info to your order will optimize review and approval for speedier service. Please note that we reserve the right to deny any orders that do not meet our verification requirements and are evaluated on a case by case basis. All denied orders will be issued a full refund to the card used for purchase. A Norsso associate may ask you to re-place the order with the matching bank info for an accurate transaction in the event of an erroneous or incorrect submission. Please allow any refunded orders 1-2 business days for the financial hold to clear from your bank.
For any questions, please reach out to info@norsso.com or call 702 625-2001.
