Shipping address must match billing address
Due to many fraudulent attempts to gain Norsso product with someone else's credit card, we will not longer process orders with mismatched shipping and billing addresses. If your addresses differ you will be required to provide additional documentation before your order is shipped. If you choose not to help us determine that you are a legitimate customer, your order will be refunded. We apologize for the inconvenience, but we also need to protect ourselves from growing number of dishonest people that are taking part in credit card fraud.
What is your shipping policy?
We ship USPS priority. Signature confirmation can be added upon request.
Can you send in your stock slide?
We make Norsso slides from raw material and do not accept stock or customer slides for milling.
What is your return policy?
Products can be returned up to 30 days after purchase. They must be in new condition uninstalled without wear and tear. We will not accept returns of used items. Please contact us for a return authorization describing the reasons for return. We will provide you with a RMA number. Shipping will be paid by customer, and we will charge a 10% restocking fee. The refund will be issued once we receive the item, and determine that it is in satisfactory condition.
One year limited warranty against design, material, and manufacturing defects for the products and services that we offer. To claim the warranty you must be the original purchaser with proof of purchase within one year of the date of sale.
The warranty does not apply to normal wear and tear. Any modification to our products or use of handloaded, remanufactured, or reloaded ammunition instantly voids the warranty.
If you should encounter a problem, please contact us to help with any issue so we can determine the best way to get you going. Our quality control measures are put in place to minimize defects. Unfortunately being humans we will miss something from time to time.
Need to contact us? Email us at email@example.com or call us at (702) 625-2001.